Preventing customer churn
Knowing which customers are likely to terminate their contracts in the near future allows you to prioritise them in time and take appropriate countermeasures.
The stability of the revenue base increases and customer relations are improved proactively.
Valuable customer relationships
Higher sales per customer through better customer relationships
More satisfied customers
Proactively shaping the customer relationship
Efficient sales management
Targeted addressing of at-risk customers
Get an individually tailored solution within weeks instead of months based on our ready-made products and modules.
tetrel Churn Prediction is a transparent algorithm. It determines verifiable reasons for cancellations from customer data. In a feedback loop with your team, the functionality is continuously updated and improved.
Every customer loyalty measure is validated and evaluated by tetrel Churn Prediction. In this way, the system continuously improves its recommendations for action. The model identifies customers who should not be contacted and thus avoids unintentional "wake-up churn".
Successful strategies to avoid churn are learned from CRM data by an AI model and applied to your customer base. In addition, a multi-armed bandit algorithm constantly tests new strategies and automatically integrates the most successful ones into the catalogue of measures.