Why constantly stake new claims when an existing one is extremely profitable and far from exhausted? With intelligent algorithms you can optimise your cross- and upselling and get even more out of existing customer relationships.
Satisfied customers are valuable customers. Better are enthusiastic customers who don't even think about leaving. Churn prevention based on artificial intelligence can excite - customers, marketing and sales.
If data is the new oil, then information is the new gold. And it is often hidden in contracts, emails, annual reports or free text notes in CRM and ERP. To get at this gold, it takes a lot of extra effort for employees. Unnecessarily.
Lead - in sales marketing it is generally clear what is meant by this - a potential valuable customer. But lead is also the word for the element. Natural Language Processing solutions can help to ensure that leads do not literally lie on the shelves like lead.
Artificial intelligence is often referred to as the supreme discipline of digital transformation. And rightly so. Because AI is only really picking up speed, it is becoming more and more mainstream in the sense of predictive models. And NLP, Natural Language Processing, is the booster.
We live in a digital world. Data is available at low cost. Real-time communication is the norm. Customers expect excellent quality and instant service.
Companies collect more and more data. Due to corporate structures and the addition of external data, this data is often stored in different systems. The linking of data silos enables new ways to increase sales and reduce costs.